Navicure, an Internet-based medical claims clearinghouse for physician practices, today announced that it has been named “Best in KLAS” for the claims and clearinghouse services market segment as part of the 2012 Best in KLAS Awards: Software & Services report. KLAS seeks to improve healthcare technology delivery through honest, accurate and impartial measurement of vendor services.
KLAS continuously evaluates vendors within the healthcare sector by comparing features, functionality and client support of professional service vendors. The data used for these rankings is collected through a series of in-depth interviews with vendors and their clients. The “Best in KLAS” awards represent the software and services that provide the broadest operational and clinical impact to healthcare organizations, in addition to those with superior customer service. Key Navicure-related findings include:
- An overall score of 93 out of 100, the highest score among 12 clearinghouse vendors rated by KLAS.
- 99 percent of clients said they would buy Navicure again.
- On a scale of 1-9, Navicure received 8.5 from respondents for getting their money’s worth from their services.
“Providers recognize the critical nature that vendors play in improving healthcare delivery,” says Adam Gale, KLAS president. “Thus, a growing number of providers are weighing in on vendor performance. It speaks volumes that providers want to be heard and be counted. And vendors are listening.”
“Being named ‘Best in KLAS’ for 2012 for our market segment is a great testament to our client-focused employees. We continue to believe that client service is at least as important as technology because time is money. I think that this year’s Best in KLAS Awards: Software & Services report proved that once again,” said Jim Denny, founder and president of Navicure. “Our team ensured the 5010 transition was generally smooth for our clients, and we have that same expectation for the fast-approaching ICD-10 transition.”
For more information, please visit www.klasresearch.com.
KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and be counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems, to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Founded in 1996, KLAS staff and advisory board average 25 years of healthcare information technology experience. For more information, go to www.KLASresearch.com, email , or call 1-800-920-4109 to speak with a KLAS representative. Follow KLAS on Twitter at www.twitter.com/KLASresearch.
Navicure is a leading Internet-based medical claims clearinghouse that helps physician practices increase profitability through improved claims reimbursement and staff productivity. Serving over 40,000 healthcare providers in practices nationwide, Navicure’s solutions automate account receivables processes, including primary and secondary claims reimbursement; patient eligibility verification; rejected and denied claims management, including appeals; electronic remittance and posting; claims and remittance reporting and analysis; and patient statement processing. Navicure’s solution is supported by its unique 3-Ring™ Client Service which guarantees that a client service representative will answer every client call in three rings or less.
Navicure is a member of the MGMA AdminiServe® Partner Network, an exclusive group of pre-screened, peer-reviewed and tested vendors. Navicure is also the founding sponsor of www.icd10hub.com, a free educational website devoted to making physician practices’ transitions to ICD-10 and 5010 easier. Navicure continues to be ranked among the fastest growing companies nationally in the Inc. 5000 and Deloitte Fast 500 rankings. For more information, please visit www.navicure.com.