Kareo, Inc., the cloud-based medical office software and services provider for small medical practices, announced today its integration with Demandforce, an Intuit Inc. company. Demandforce is now integrated with Kareo's Practice Management application and available to Kareo's current customer base of over 20,000 medical providers. With this new integrated solution, medical practices can expand their practice management activities to include building online reputation, proactively engaging with patients for preventive or recurring care, and delivering cost efficient and effective growth campaigns.
"It is so important today for potential new patients to be able to find us, learn about us, and interact with us online," said Dr. James Libecco, Akron Skin Center. "Having online tools to reach our existing patients will help us reduce no-shows, manage follow-up care, and engage with patients who have fallen off our radar. Our practice will improve with the addition of Demandforce and Kareo."
Kareo customers now have additional options for automating appointment scheduling and confirmations, including the ability to use two-way text messaging. By leveraging Kareo and Demandforce, a medical practice can improve office staff schedule management efficiency by as much as 50% while decreasing missed appointments by 40%. With powerful patient survey tools, a medical practice can proactively build its online reputation on popular Internet review sites and gain customer traction through online marketing. Demandforce automatically tracks results and revenue from all communications and online marketing efforts to provide real-time visibility into the success of the small medical practice.
"By integrating Demandforce, Kareo now delivers an all-in-one, integrated service that helps small practices succeed," said Aimee LaFont Leifer, director of business development, Demandforce. "It's a pleasure to work with a company that understands the unique needs of small practices and how to build solutions to help these practices access the tools and resources previously only available to large healthcare organizations."
"Small practices face a uniquely challenging environment in which they operate today," said Rob Pickell, CMO, Kareo. "By joining forces with Demandforce, we are able to offer small practices powerful tools to support reputation management and growth while enabling much more effective and efficient patient engagement. This is another way that we are striving to deliver solutions and services to help small practices and their patients thrive and prosper."
Available today, the Demandforce and Kareo integration allows customers to get up and running in as little as 30 minutes. To maximize success with the Demandforce offering, Kareo customers have access to Generation Demandforce, an online community for Demandforce users that provides real-time support via training videos and user feedback. Pricing for Kareo Practice Management with Demandforce is available upon request.