IOD Incorporated, a leading provider of integrated HIM solutions to hospitals, IDNs, healthcare systems and clinics, today announced it has developed PRISM® iRequest, a secure iPad application for patient medical records requests. This new tool enhances patient experience by providing an intuitive electronic method for medical records requests.
The PRISM iRequest iPad application enables IOD's industry leading PRISM platform to extend Release of Information (ROI) workflow to the point of patient care. This makes it more convenient for patients to request either copies of their medical records or discharge instructions, while making the request fulfillment process more efficient and seamless for the healthcare provider.
The iRequest application was built to supplement IOD's ONC-ATB certification by providing a tech-friendly means for patients to request their medical records electronically via IOD's patient portal. The application is well-aligned with the growing adoption of consumer technology in the healthcare segment, and deploys secure e-signing technology using a stylus directly on the iPad. Requestors must also produce a photo ID that is captured using the iPad camera to ensure the authenticity of the patient's signature and protect patient privacy. Upon submission of the request, an order is automatically created in PRISM, IOD's Web-based ROI management, tracking and reporting software, and an e-mail is sent to notify the requestor that records are ready to retrieve from IOD's eDelivery portal.
"We recognized the growth of the tablet and in particular the iPad as a means for electronic documentation and workflow processing within healthcare," said IOD's Chief Technology Officer William J. Sweeney." By facilitating walk-up electronic patient requests of medical records, IOD continues to provide leadership in delivering HIM solutions that impact day-to-day healthcare operations - and their patients - in a positive way."
About IOD Incorporated
With more than 30 years of experience and 1,800 locations nationwide, IOD is the leader in full suite HIM services solutions that help hospitals, healthcare systems and clinics streamline and simplify HIM workflow. With comprehensive solutions including document conversion, release of information (ROI), coding, auditing, abstracting, ICD-10 transition services, RAC services, along with complete training and HIM consulting, the company empowers healthcare organizations to overcome workflow challenges and focus on their most mission-critical initiatives. The result is improved patient/physician satisfaction, increased HIM efficiencies and a stronger bottom line. For more information visit www.iodincorporated.com.