Bronx provider moves to enhance information management


It’s a simple equation: the more information you have, the more you need to manage it.

That’s particularly true when it comes to building organizations such as ACOs and Patient-Centered Medical Homes (PCMH).

With the aim of enhancing its capacity to manage both its care information and its revenue cycles, Bronx, NY-based Medinova Physicians LLC recently expanded its existing partnership with PatientPoint™ to include care coordination technology and National Committee for Quality Assurance (NCQA) PCMH consulting services.

The five location practice specializes in family and internal medicine and will deploy PatientPoint’s HealthSync Care Coordination Platform, which will integrate with its existing practice management and EHR systems. Medinova also selected PatientPoint to assist in its mission of achieving Level 3 PCMH recognition, which is the highest NCQA designation.

“With PatientPoint’s technology we can directly satisfy most of the NCQA care coordination requirements through automation, enabling us to focus more on the care we provide,” said Ventkata Ravi, M.D., president of Medinova Physicians.

The platform automates care coordination processes and simplifies patient engagement through the following:

* Identifying gaps in care and formulating care plans for patient adherence by analyzing patient self-reported data, existing patient records and information from health plans;
* Connecting patients with valuable care-related information pre- and post-service via online or mobile outreach, as well as at the point of care;
* Providing point-of-service clinical decision support and compliance reminders to providers based on each patient’s history; and
* Streamlining clinical review, quality reporting and performance measurements to more easily meet certification standards.

Medinova originally began working with PatientPoint in 2011 to launch a patient portal and electronic point-of-service check-in solution. The primary focus of the deployment was to improve administrative efficiency associated with pre-registration and registration, which included demographic capture, eligibility and benefits verification, clinical form intake with e-signature and bill pay for co-payments and collections.

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